Contact Wassmer Studios at 800-923-4234 to locate a dealer in your area. If your area is not yet served by a dealer, we will be happy to ship direct to you.

All items are made to order. Most cast stone orders ship in 3-5 weeks. For mantel orders, use our Mantel Measurement Worksheets to capture the details of the wall upon which the mantel will be placed. Then just fax it to us. This will allow us to recreate the situation in a dimensioned drawing and make sure your selection will fit appropriately. We will also provide you with color and texture samples so you can decide which works best in your situation.

A 50% deposit is required to initiate the order, which can be placed using Mastercard, Visa American Express or Discover. A targeted ship date will be provided at the time the order is placed.

Our experienced Customer Service Team is available to answer questions and help you along the way. And we love seeing photos of our work! Send us your photos and we’ll post them in our Photo Gallery!


Warranty:

Wassmer Studios elements are warranted to be free from defects in material and workmanship for a period of one year from the date of delivery. Maintenance issues are not covered under warranty.

Wassmer Studios cast stone elements are handcrafted using natural materials and exhibit subtle color and texture variations and air cavities similar to quarried stone, therefore completed elements may vary from samples.

Hairline cracks are a natural part of the curing process and may become evident on the surface of all cast stone. Hairline cracks do not undermine the strength and integrity of the product and are not a warranty issue.

Cast stone is a porous material. To allow for individual customer preferences, Wassmer Studios elements are not factory sealed. Sealing is recommended as described in the Wassmer Studios Care and Maintenance Guide.

Damage resulting from improper location, handling or installation is not covered under warranty. Details on the appropriate care, handling and installation of Wassmer Studios cast stone elements are provided in the Wassmer Studios Product Care and Maintenance Guide.

Contact us for a copy of the Wassmer Studios Product Care and Maintenance Guide.


Dimensions:

The dimensions indicated on this website are nominal and may change without notice. If critical, please verify dimensions when placing your order.


Shipping:

While we warrant our elements to arrive in good condition, accidents happen. Please inspect your order upon arrival and note any damage on the bill of lading prior to signing the document for the driver . Mail or e-mail color photographs to Wassmer Studios within two days of arrival and we will ship replacements to you as soon as possible and at no charge.


Custom Projects:

Wassmer Studios is a creative place where things are well made and we are at our best when responding to a challenge. We would be pleased to consider and quote your custom project.